Cadillac Owner Center

Cadillac focuses on its customers' needs by ensuring that details on service and maintenance for its cars is easy to access and convenient. Cadillac owners enjoy several resources that make it easy to stay on top of their vehicle's care and understand suggested maintenance schedules.



The Cadillac Owner Center is a comprehensive online portal where vehicle owners can access detailed information about their specific model. After registering their vehicle, owners can sign in to view a customized dashboard with details on their Cadillac's service plan, service history, and warranty status. The Owner Center also provides downloadable owner’s manuals, instructional videos, and step-by-step guides to help owners handle simple repairs or understand certain vehicle features.

Cadillac Mobile App

Cadillac has integrated technology into its customer service with the MyCadillac mobile app, available for both Android and iOS devices. Through this app, users can keep track of their vehicle’s health by receiving alerts about maintenance needs, such as oil changes, tire checks, or brake checks. The app also provides convenient features like starting the car remotely, lock and unlock capabilities, and the option to book maintenance directly with the preferred Cadillac service center. For newer models, the app can even offer live data to notify drivers of any potential issues before they become bigger problems.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an built-in infotainment system that features service reminders and notifications. When a maintenance is required, the vehicle displays notifications on the dashboard, letting the driver know of what needs to be done. This system not only keeps owners aware to follow the schedule but also provides specifics of each task, making it simpler for owners to grasp the importance of each service.

Cadillac Dealership Network

Cadillac dealerships play a major part in providing service and maintenance information to customers. When owners visit an authorized dealership for service, the advisors offers a thorough breakdown of the recommended services, ensuring that customers understand the necessity of each procedure. Additionally, service centers maintain digital logs of every service visit, enabling users to quickly review their maintenance records for reference.

Printed and Online Resources

Cadillac offers printed owner’s manuals and quick reference guides that detail the vehicle’s maintenance schedule, fluid types, recommended tire pressures, and other essential information. For users who prefer online tools, Cadillac’s website features a webpage for maintenance tips where owners can access resources, videos, and get advice on how to maintain optimal performance.



Through a mix of digital tools, in-person assistance, and traditional guides, Cadillac ensures that owners are well-informed about their vehicle’s service and maintenance requirements, thereby extending the life and performance of their Cadillac.